Usually the main challenge in communication is its efficiency. How can we make communication effective, how can we achieve our goals through it? It is said that effective communication is giving information clearly and understandably so that the information, the message is received exactly as it was meant to be. Effective communication is also receiving information just the way it was given, with as little changes as possible.
This can only be achieved when both (or more) communicating sides – the message sender and receiver (receivers) actively seek to give and receive the message. This process, however, is very fragile as it is very easy to misinterpret a message and it is also as easy to send an ambiguous one. If misunderstandings are avoided, they do not cause trouble or cost time, efforts, opportunities, etc.
LEG partner Saulius Jovaišas likes to say: 'It would be great if people were logical. However, they are psychological...'
The question now is: how do emotions and attitudes influence aour abilities to liesten and to understand? Why different people interpret the same information differently? How can we encourage the other side to listen to us and act on it? How does persuasion work? How can we constructively use body language to communicate?
These topics are most often experienced in the following constructive communication trainings:
· Creating mutual value through communication.
· Constructive meetings.
· Influential public speaking.
· Specific communication with the Millenium Generation and other trainings.